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Resources

E-business Guides
AusIndustry e-business guide – an Australian Guide to Doing Business Online
E-commerce Guide.com http://www.ecommerce-guide.com//article.php/3882016 
Small Business Marketing Guide http://www.webopedia.com/quick_ref/small_business_marketing.asp
Writing an 'About me' page for your business' website http://www.ecommerce-guide.com//article.php/3876546
Australian Tourism Data Warehouse
This kit is a step by step tool for business operators to assist in improving their online presence
Tourism Futures National Conference

Tourism Futures 2010 closely examined the latest industry trends, innovative industry learning’s, online developments and research within the Australian tourism industry.

The key future projections of the Eight National Conference on Tourism Futures have been summarised and collated into two communiqué reports: 

The Conference Communiqué – Tourism Futures 2010 reports on the insight into the present and future direction of the Australian tourism industry under the theme of ‘Leaders Driving Innovation’.

The Tourism Online Futures Communiqué outlines the key areas of the future of the tourism online environment, as referenced throughout the conference and can be downloaded at:

http://www.tourismfutures.com.au/communique.html

http://www.tourismfutures.com.au/Publications/Tourism%20Online%20Futures%20Communique.pdf

Workshop Resources
Workshop 1 E-Business and Your Business
Rowland Group http://www.rowland.com.au/
Workshop 2 - reducing costs of online marketing, communication and training 

Worksheet 1 - Marketing my business; Worksheet 2 - set up costs; Worksheet 3 - Glossary of Terms, Worksheet 4 - Free Gooogle Tools; Key Worksop Points;

Slide share Presentation powerpoints - http://www.slideshare.net/robLovegrove/reducing-the-costs-of-marketing-communication-and-training

Workshop 2 Adrian Robertson - Dreamtilt Director

Broadband and Your Business - http://121.50.208.46/gladstone/Workshop%202%20-%20Broadband.pdf

This resource is also available via the Dreamtilt website

Workshop 3 Attracting and Retaiing Customers through website marketing

Daniel Walshaw and Shane Hatton

Presenters: Daniel Walshaw, Quench Media and Shane Hatton, Blue Button Group

http://ignition21.com/active/GAPDL/GROW%20RESOURCE/

Note; some files have been compressed and need to be expanded before viewing.

Google Tools
Keywords

10 phrases - 5 highest, and 5 most relevant -Rinse and repeat to get 100 phrases

https://adwords.google.com/o/Targeting/Explorer?__u=1000000000&__c=1000000000&ideaRequestType=KEYWORD_IDEAS#search.none

General Web Tools and Offers
Web City http://webcity.com.au/
Go to Webinar Support http://www.surveymonkey.com/s/VTFVQ3J
Web 123 http://www.123webdesign.com/
Domain Names Melbourne IT http://www.melbourneit.com.au/promo/50percentoff-ppc.html?cmpid=2006_12_Domain_Names:Domain_Names_General_Terms:30percent_Domain_Names_Australia5
Domain Name Registration http://www.domainregistration.com.au/
Email Marketing http://www.freedownloadscenter.com/Email_Tools/
Open Source and Free Hosted Customer Service Software http://www.comm100.com/
Articles and Statistics
Internet World Statistics - Usage and Population Statistics http://www.internetworldstats.com/
The Internet Economy 25 Years After .Com: Transforming Commerce & Life
Source: Information Technology and Innovation Foundation
“This report was issued 25 years to the day in 1985 when symbolics.com was registered as the first .com in the world. The report quantifies the dazzling growth and economic benefits of e-commerce, especially in the last decade since bubble collapse, and recommends ways to ensure a growing and vibrant Internet in the years to come.”
 
Small Business to benefit from new Tax Laws
Article
Many business owners will not be aware of the commencement of the new Tax Agent Services Act 2009 that came into force on 1 March this year. An article by AAT describes the benefits of the new Law to SMEs and micro-businesses. See
http://www.edaustralia.com.au/content.php?id=783
Internet.com - Smalll Business E-commerce articles http://www.internet.com/IT/SmallBusiness/E-Commerce
Government Directories and General Business Resources
Small Business Online Program
This document provides an overview of the program
Department of Employment, Economic Development and Innovation
Enterprise Connect
Australian Government Attorney-General's Department
http://www.ag.gov.au/www/agd/agd.nsf/Page/e-commerce_e-commerce
National Broadband Network Fact Sheets
Business.gov.au
Australian Competition and Consumer Commission
ACCC Business Scams
 
This one page document provides quick advice on what to do to avoid online scams
Advertising and Selling
 
Useful advice on advertising and selling your business
Small Business and the Trade Practices Act
 
Policies for small business to be aware of
Scams: Protect your business from them, news for business
ACCC For Consumers
Small Business Advisory Service - GAPDL http://gladstoneregion.info/pages/small-business-advisory/ 
Aus Competition and Consumer's Commission http://www.accc.gov.au/content/index.phtml?itemId=8135
Queensland Tourism Industry Council Business Barometer https://www.businessbarometer.com.au/